PROCEDURE FOR REDRESSAL OF INVESTOR GRIEVANCES

The Client may contact NPS Associates Private Limited in person, by telephone, or in writing by email at the following address:

If the Client is dissatisfied with the services and wishes to lodge a complaint, the Client is requested to first approach the authorised representative from NPS Associates Private Limited operating under the brand name “Wealthgrowth”. The Client may discuss the concern with the authorised representative, and the complaint will be addressed on a best-effort basis within 7 working days.

If the Client is not satisfied with the response or the manner in which the complaint has been handled by the authorised representative, the Client may escalate the matter by writing to Mr Ashutosh Dabake, Director, at ashutosh@wealthgrowth.in, providing complete details of the complaint. Mr Ashutosh Dabake will get in touch with the Client at the earliest and make reasonable efforts to resolve the complaint as soon as possible.

If the complaint remains unresolved for a period of one month, the Client may approach the regulator, The Securities and Exchange Board of India (SEBI). SEBI has established a centralized web- based complaint redressal system, ‘SCORES’, through which investors can submit and track their complaints. The link to the platform is Click Here.

If the Client remains dissatisfied with the response, the ODR Portal may also be accessed. The Client’s attention is drawn to SEBI circular no. SEBI/HO/OIAE/OIAE\_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.

A common Online Dispute Resolution Portal (“ODR Portal”), which facilitates conciliation and online arbitration for resolving disputes arising in the Indian Securities Market, has been established. The ODR Portal can be accessed via the following link – https://smartodr.in/

Alternatively, the Client may write to SEBI at the following address: